Shipping policy

Welcome to Forxium. We are committed to delivering your orders in a timely and reliable manner while ensuring a smooth return experience.

Shipping Policy

  • All orders are processed within 1–3 business days after confirmation.
  • Once shipped, orders are typically delivered within 7 business days, depending on your location and courier service availability.
  • You will receive a tracking number via email once your order has been dispatched.
  • Please ensure that your shipping details are accurate to avoid delays or failed deliveries.

Return Policy (5-Day Return Window)

  • We offer a 5-day return policy, which means you have 5 days from the date of delivery to request a return.
  • To be eligible for a return:
    • The item must be unused, in its original condition, and with all original packaging.
    • Proof of purchase (order confirmation or receipt) is required.
  • Items that are damaged, used, or not in their original condition may not be eligible for return.

Return Process

  1. Contact our support team within 5 days of delivery.
  2. Provide your order number and reason for return.
  3. Once approved, we will share return instructions.
  4. After receiving and inspecting the returned item, we will process your refund or replacement.

Refunds

  • Refunds will be processed to your original payment method within 5–10 business days after the returned item is approved.
  • Shipping charges (if any) are non-refundable unless the return is due to our error.

Support
For any questions regarding shipping, returns, or your order, feel free to contact us:

📧 Email: forxium@gmail.com

We appreciate your trust in Forxium and strive to provide you with the best shopping experience.